Ostrata

Ostrata is a CRM built around two ideas that most CRMs get wrong for small businesses: you should be able to define your own data model, and you should be able to talk to it. Contacts, companies and deals are schema-flexible, so you shape the fields around how your business actually sells rather than bending your process to fit a template. On top of that sits Pilot, a chat assistant you query in plain language instead of clicking through filter menus, and SIREN/INSEE enrichment that pulls official French company data into a record — a specific, useful advantage if your market is France. For technical teams it exposes a REST API, webhooks, and MCP connectivity so tools like Claude or Cursor can read and act on your CRM directly. Hosting is in the EU with a GDPR-minded posture, which matters for European SMBs weighing US-hosted alternatives. Be clear about scope before you switch: it is not an invoicing system, so billing stays wherever it lives today, and the SIREN enrichment advantage is France-specific. Pricing is paid — a 7-day no-card trial for a single seat or 30 days with a card, then from €17.10 excl. VAT per seat per month billed annually (€205.20/year). Worth a look if you are a French SMB tired of generic pipelines and want your CRM answerable in a chat box.